Sports / Casino
This page sets out the legal framework that governs your use of 66yy. Access to our platform and its features depends on your local law and the eligible regions we serve — read these terms carefully before using your account.
66yy operates as an online platform accessible in supported regions, and the availability of any feature — including account creation, game access and transaction services — depends entirely on the laws applicable in your location. We do not make representations about legal access in jurisdictions where online gaming or related activity is restricted or prohibited. It is your responsibility to verify that accessing 66yy is permitted under the laws of your region before you open or use an account. Where transactions are involved, the payment rails we work with — including bKash, Nagad and Rocket — are subject to the rules set by those payment providers and any applicable financial regulation. We do not override or circumvent those rules. If a payment method is unavailable in your region or under your account type, the transaction will not proceed, and our platform will indicate that at the point of the request. Terms may be updated from time to time. When a material change is made, we will place a notice in the account area. Continued use of the platform after a change takes effect is taken as acceptance of the revised terms. If you disagree with an updated term, the correct step is to stop using the platform and contact our support route to close your account.
bKash transactions are subject to bKash's own terms and Bangladesh financial rules. We apply those limits as displayed at the point of transaction.
Nagad payments follow the provider's verification and transfer rules. Eligibility is shown in your account wallet section before you confirm any transfer.
Rocket is available where supported under your account region. The wallet section shows current availability and any limits that apply to your account.
Our legal terms apply to specific parts of the 66yy platform. Understanding the boundary helps you know where our obligations begin and where third-party rules take over.
Creating, holding and closing a 66yy account falls fully within this policy. Eligibility requirements, verification steps and account suspension rules are all governed here.
Deposits and withdrawals initiated through your account wallet are covered by our terms up to the point they reach a payment provider. From there, the provider's own rules apply.
Game titles, lobby content and promotional notices published on 66yy fall within our policy. We are responsible for the accuracy and availability of content we publish directly.
Game studios such as Bigtime Gaming, PG Soft and Microgaming supply game content under their own licences. Their content terms sit outside this policy and we do not govern them.
You hold several practical rights in relation to your account and the information we hold. These are not abstract entitlements — each one maps to a step you can take through your account or through our support route. You can review the transaction history attached to your account at any time by opening the wallet section. Records there show deposits, withdrawals and any adjustments made by our team. If you believe a record is incorrect — for example, a bKash or Nagad transaction that does not match what you authorised — you can raise a correction request directly through support. We will check the record against the payment provider's log and respond through the same channel. You can also request a summary of the information we hold about you. Submit that request through the support route listed on this page and we will respond within the timeframe shown in our published contact terms. Account closure is also your right: open the account settings page, follow the closure steps shown there, and contact support if any step does not complete as expected.
Open the wallet section in your account to see the full transaction log. Deposits via bKash, Nagad or Rocket appear there with timestamps and amounts as confirmed by the provider.
If your registered name, mobile number or email is wrong, go to account settings and follow the edit fields shown. Some changes require identity verification before they save.
Send any question about how this policy applies to your account through the support contact route listed below. Include your account ID so we can locate your record promptly.
Account closure is available through settings. If the process does not complete, contact support and we will action the closure manually once your identity is confirmed.
For any question about this policy, your account rights or a transaction dispute, use the contact routes published on our site. We do not publish channels or hours that we have not confirmed — reach us through the routes below.
The live chat link appears in the account area when you are signed in. Use it to raise a policy question, report a transaction error or ask about account closure steps.
Send policy queries to the email address published in our contact section. Include your account ID and a clear description of the issue so we can locate your record without delay.
The help centre on our site covers common policy questions, account verification steps and wallet queries. Check there first — many answers are available without waiting for a response.
We take seriously what we store and how long we keep it. This section explains the four main areas where your information intersects with how 66yy runs.
We store the account details you provide at registration — name, mobile number, email — along with your transaction log. We do not sell this data to third parties. You can request a summary through support at any time.
Our site uses cookies to keep your session active and to remember display preferences. You can manage cookie settings through your browser. Blocking all cookies may affect how parts of the lobby load on your device.
We ask you to verify your identity at account creation and may request re-verification if unusual activity is detected. The steps are shown on screen in your account. Follow them fully — incomplete verification pauses account functions until resolved.
Account records are kept for the period required by our operational policies. After account closure, a retention window applies before deletion. Contact support to ask what applies to your specific account and region.
These are the questions we receive most often about how our legal terms work. Each answer points to the step or route that applies — not a generic direction.
Access to 66yy depends on your local law and the eligible regions we currently serve. We do not make legal representations for all jurisdictions. Check whether online gaming platforms are permitted under the laws that apply to you before opening or using an account.
Open the wallet section to view your transaction log. If the record does not match what you authorised, contact support through live chat or email with your account ID and the transaction date. We will check against the payment provider's log and respond through the same channel.
Yes. Send the request through email support with your account ID included. We will identify the information held and respond within the timeframe set out in our published contact terms. You can also ask for corrections if any detail is wrong.
Open account settings and follow the closure steps displayed there. If any step does not complete, contact support directly. We will action the closure manually once your identity is confirmed. Pending transactions are settled before the account is closed.
Our terms cover your account and the platform we publish. Game content supplied by studios — including PG Soft and Microgaming — is governed by each studio's own licence and content terms. Those sit outside our policy scope, though the lobby access and your account activity remain within it.
We post a notice in the account area when material changes are made. If you do not accept the revised terms, stop using the platform and contact support to close your account. Continuing to use the platform after the change takes effect is treated as acceptance.