Skip to content
66yy Sports / Casino
YOUR DATA MATTERS

66yy Privacy Policy: What We Collect and Why

66yy is clear about what account data we hold, how we use it and what choices you have. This policy covers every interaction you have with our platform — from account creation to wallet transactions via bKash, Nagad or Rocket — and applies subject to your local law and eligible region.

  • Account data transparency
  • Local wallet context: bKash, Nagad, Rocket
  • Your right to review and correct
  • Region-dependent access
POLICY POSTURE

How 66yy Handles Your Information

When you open an account with us, we collect the details you provide during registration — your name, contact information and, where you transact, the wallet identifiers associated with bKash, Nagad or Rocket. We do not store your full wallet credentials; payment processing passes through the respective payment rails under their own security standards. We collect device and session data — browser type, IP address, session timestamps — to keep your account secure and to understand how the platform is being accessed. This information is used to operate your account, verify eligibility, handle support requests and maintain the integrity of the platform. We do not sell your personal data to third-party advertisers. Where we share data with service partners — such as identity verification or fraud detection services — those partners operate under contractual obligations to protect it. Data retention periods follow applicable requirements in the regions where access is permitted. You may request a copy of the data we hold on your account by contacting our support team through the published channel. Access to and use of this platform depends on your local law and the eligible regions we serve.

  • bKash

    bKash wallet identifiers used for transactions are passed to the bKash payment rail. We do not store your bKash PIN or credential — only the reference needed to reconcile your account wallet record.

  • Nagad

    Nagad transaction references are retained for account reconciliation purposes. The Nagad platform handles credential security on its side; we record only what is needed to match your deposit or withdrawal to your account.

  • Rocket

    Rocket payment references follow the same pattern — we keep a transaction identifier, not a full credential. If you have questions about a specific Rocket transaction, raise it through our support route.

WHAT THIS COVERS

Where This Policy Applies on 66yy

This policy applies to the 66yy platform and the account you hold with us. It does not extend to third-party sites you may reach through links we publish, nor does it govern how payment providers like bKash or Nagad handle data on their own platforms. Understanding the boundary of our policy helps you know who to contact when a question arises. Where something falls outside our scope, we will point you toward the right channel.

  • Account Access

    Everything tied to your registered account — login data, session records, account history and the contact details you provided — falls inside this policy. We control and are responsible for this data.

  • Wallet Transactions

    Transaction references for bKash, Nagad and Rocket deposits and withdrawals are within our scope for reconciliation. The payment provider's own data handling sits under their separate privacy terms.

  • Site Content

    Cookies and analytics data collected when you browse the platform — game lobby pages, sportsbook sections, account settings — are covered here. We use this only to operate and improve the platform experience.

  • Third-Party Services

    External links, identity verification partners and game studio platforms are outside this policy's scope. Those services publish their own terms. We are not responsible for data handling that happens after you leave our platform.

YOUR ACCOUNT RIGHTS

Actions You Can Take Under This Policy

You have practical choices about the data we hold. The most direct route is your account settings page, where you can review and update the contact details and preferences we store. If you find information that looks incorrect — a name spelling, a contact number, an address — you can correct it through the account edit fields shown there. For data you cannot update yourself, our support team handles correction requests; contact them through the published support route and describe the record you want changed. Where local law and your eligible region permit, you may also request a summary of the personal data we hold on your account. We will respond through the same channel you used to contact us. Requests to close an account and remove personal data are handled on a case-by-case basis; some data may be retained for the period required by applicable rules before deletion is completed. None of these rights override legal obligations we carry in the regions where this platform is accessible.

  • Review Your Records

    Open your account settings to see the personal details and contact information we currently hold. This is the fastest route to checking what is stored.

  • Correct Account Details

    Edit fields directly in account settings for contact number, email or name corrections. For fields you cannot change yourself, raise a correction request through support.

  • Raise a Data Question

    If you are unsure what data we hold or why, contact us through the published support route. We will explain what we store and the reason it is kept.

  • Request Support on Deletion

    Account closure and data deletion requests go through the same support channel. Response timelines depend on the nature of the request and applicable retention rules.

REACH OUR TEAM

Contact 66yy About This Policy

If you have a question about this privacy policy, a correction to request or a concern about how your data is handled, use the routes published on our platform. We respond through the same channel you contact us on. Access to support depends on your region and the contact methods shown in your account.

  • Live Chat

    The live chat widget is available on the platform for account and policy questions. Open it from any page — it is the fastest way to reach someone when you need a quick clarification about your data or account record.

  • Email Support

    For written privacy requests — data summaries, correction requests or deletion queries — use the email address published in our contact section. Put 'Privacy Request' in your subject line so it reaches the right team.

  • Account Help Page

    The account help section inside your signed-in area covers common data and privacy questions. Check it first; many requests — like updating contact details or reviewing your wallet history — can be resolved there without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Keeping your account data accurate and secure is an operational priority for us. We apply access controls so that only the account functions that need a piece of data can read it. Session data is tied to your login and expires when you sign out. We use cookies to maintain your session state and to record which sections of the platform you visited — you can review cookie settings through your browser. Retention periods are set by the type of data: active account data is kept while your account is open; transaction references are kept for the period required by applicable rules in your eligible region. If you want to know how long a specific category of data is retained, ask through our support channel.

  • Cookies and Session Data

    We use cookies to keep you signed in and to track which platform sections you visit. Session cookies expire on logout. Persistent cookies can be cleared through your browser settings at any time.

  • Account Security

    Access to your account record is restricted to authenticated sessions. If you notice unusual activity — a login you did not make or a wallet reference you do not recognise — contact support immediately through the published route.

  • Data Retention

    Active account data stays on file while your account is open. Once an account is closed, personal data is retained only for the period required by the rules applicable in your eligible region, then removed.

  • Requesting Changes

    Correction or deletion requests are handled by our support team. Send your request by email or live chat with enough detail to identify the record in question. We confirm receipt and follow up through the same channel.

POLICY QUESTIONS

Frequently Asked Questions About This Policy

These are the questions we hear most often about how 66yy handles your account data. If your question is not covered here, reach out through live chat or email and we will respond directly.

What personal data does 66yy collect when I register?

We collect the name, contact details and account credentials you provide at registration. If you transact via bKash, Nagad or Rocket, we also retain the transaction reference needed to match the payment to your account wallet record. We do not store full wallet credentials.

Can I see what data 66yy holds about my account?

Yes. Your account settings page shows the contact information and preferences we currently hold. For a fuller data summary, send a written request through our email support route. We will respond through the same channel, subject to your local law and eligible region.

How do I correct wrong information in my account?

Open account settings and edit the fields shown there — name, contact number and email can usually be updated directly. If a field is locked or the change does not save, contact support by live chat or email and describe the correction you need. We handle it from there.

Does 66yy share my data with third parties?

We share data only with service partners necessary to operate the platform — such as fraud detection or identity verification services — under contractual data protection obligations. We do not sell your personal data to advertisers. Payment data passes to the relevant rail, such as bKash or Nagad, under their own terms.

How long does 66yy keep my account data after I close my account?

After account closure, we retain only the data required by the rules applicable in your eligible region. Once that retention period ends, the data is removed from our active records. The exact period depends on the data type and the requirements of the region where your access was permitted.

Who do I contact if I have a concern about how my data is handled?

Use our live chat for quick questions or send an email to the address in our contact section — put 'Privacy Request' in the subject line. We respond through the same channel you used. For urgent account security concerns, live chat is the faster route.